Shipping policy

1. International Shipping Service

Shipping Area and Time

We offer free and trackable international shipping. Estimated delivery times for different regions are as follows (calculated from the date of order shipment):

United States & Canada: 10-12 days

Australia & New Zealand: 7-12 days

Europe: 7-12 days

Latin America & Africa: 10-15 days

Other Countries/Regions: 10-15 days

Peak Season (e.g., Holidays): 10-15 days

Special Notes:

Delivery times to remote areas may be longer, but we will do our best to ensure delivery;

Delivery may be unavailable to some countries/regions due to customs procedures;

Delivery service is not available to regions sanctioned by the U.S. Treasury Department's Office of Foreign Assets Control (OFAC), including: the Balkans, Belarus, Myanmar, Ivory Coast, Cuba, Democratic Republic of Congo, Iran, Iraq, Liberia, North Korea, Sudan, Syria, and Zimbabwe.

Delivery Delay Notice

Please understand that delivery times may exceed expectations due to incorrect delivery address, severe weather, stringent customs clearance procedures, or other force majeure events. Import Fee Explanation

Product prices and shipping costs do not include import duties and taxes, which are borne by the buyer.

2. Order Processing Rules

Order Confirmation

After payment is completed, an order confirmation email will be sent to your registered email address. We will begin processing your order after receiving the email.

Processing Time

Normal processing time: 1-3 business days (including product inspection, packaging, and delivery to the post office);

After processing, we will send the tracking number via email;

Time Limit: If you place your order after 11:45 PM (Central Standard Time) on a Friday or on a weekend (Saturday and Sunday), the order will be processed the following week.

3. Payment Instructions

All orders must be paid in full in US dollars at the time of purchase;

If you pay in your local currency, currency exchange will be handled by your bank and converted according to its exchange rate.

4. Bulk Shipping Instructions

If your order contains multiple items, we may ship in batches due to warehouse location or inventory discrepancies to shorten your delivery time. When shipping in batches, we will provide multiple corresponding tracking numbers, so you may receive your goods in installments.

V. Order Cancellation and Modification

Application Time Limit

You can apply to cancel your order or modify order information (such as quantity, color, size, shipping address, etc.) within 24 hours of placing your order. Please contact us via email at 17305935700@189.cn (24/7 service). Processing Timeout

Requests exceeding 24 hours cannot be guaranteed to be accepted, as the order will be placed in the expedited processing flow.